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Customer Service Promotions

PROMOTIONS

May Sale Terms and Conditions

*Valid online only until 11.59 PM AEST 18.5.22. Promo code MAYSALE30 must be applied before the order is completed. Promo applies to sale product only. Offer excludes full priced product.  Not valid for use in conjunction with any other discount, offer or promotion. Other exclusions may apply - please contact customer service for details. We reserve the right to exclude any other product and/or remove all promotions at any given time. Information and prices subject to change.

Competition terms and conditions

Win a trip to Tasmania and $1000 worth of Billabong ADIV

Official Rules
1.    Ug Manufacturing Co Pty Ltd ABN 63 005 047 941 of 1 Billabong Place, Burleigh Heads QLD, Australia 4220 and Camplify CO (Australia) ABN 86 603 217 287 of 461 Hunter St, Cooks Hill, Newcastle NSW, Australia 2300 (“Promoter”) is conducting a competition offering participants the chance to ‘Win a trip to Tasmania and $1000 worth of Billabong ADIV’ Competition (“Competition”).

2.    By entering and/or participating in the competition, you agree to the following terms and conditions.

3.    Instructions, prizes and information on how to enter form part of these Terms and Conditions.

4.    All entries must comply with these Terms and Conditions to be valid.

Competition Timing
5.    The ‘Win a trip to Tasmania and $1000 worth of Billabong ADIV’ (“competition begins at 12.01am AEST on 28 April 2022 and ends at 11.59pm AEST on 10 June 2022 (“Competition Period”). Time will be determined according Promoter’s timekeeping systems. The timeliness of any action or inaction relating to the Competition will be determined in the Promoter’s sole discretion. 


Eligibility
6.    Entry is open to residents of Australia over the age of eighteen (18) years old. Entrants are required to provide personally identifiable information to Promoter. Promoter does not knowingly collect personally identifiable information from persons under the age of 18. Such persons are expressly prohibited from submitting their personally identifiable information to us and any information submitted by such users will not knowingly be used, posted, or retained by us. 

7.    Employees of the Promoter and their respective subsidiaries, affiliates, officers, agents and the immediate family members of each are not eligible to participate in the competition. Proof of identity must be furnished upon request.


Entry
8.    To enter the Competition, entrants must submit the entry form at https://www.billabong.com.au/ or https://www.sds.com.au/ , via social media channels or by enter in participating Billabong and Surf Dive ‘n Ski stores via scanning the QR code and entering the online form (“Entry”). By submitting an Entry, entrants consent to joining Camplify, Surf Dive ’n Ski and Billabong’s marketing mailing lists.

9.    Each entrant may only submit one Entry into the Competition. 


Prize Draw
10.    One (1) potential winner will be drawn via a random electronic draw at 1 Billabong Place, Burleigh Heads QLD, Australia 4220 at 10.00am on 14 June 2022 (“Prize Draw Date”) and the Prize will be awarded to the first person drawn following winner validation and verification (“Winner”). 

11.    The Winner will win:
1.    Two (2) x Billabong online vouchers valued at RRP$500 each
2.    One (1) x Flight Centre Travel Voucher RRP$1000 each
3.    One (1) x Camplify Credits up to the value of $900AUD 
4.    (“Prize”). Total Prize valued at RRP $2,900AUD

12.    Winners will be notified via email within one (1) business day of the draw. The name of the Winners will also be announced on https://www.sds.com.au/ from 15 June 2022 for a period of thirty (30) days. All reasonable efforts will be taken to contact the winners. The Promoter takes no responsibility for unread, undelivered or incorrectly provided email information. 

13.    Once the winners have been verified, a mailing address will be requested from the Winners for the Prize delivery. Entrants agree to comply with the Promoter’s reasonable instruction/direction to claim the Prize.


Unclaimed prizes
14.    If the Winner(s) cannot be contacted and the Prize remains unclaimed at 5.00pm (AEST) on 29 June 2022, new Winner(s) will be drawn on 30 June 2022 and will be deemed the Winner(s). The original Winner(s) will be deemed to have forfeited the Prize and hence, will have no claim to the Prize.
 
15.    The new Winner(s) will be notified by email within one (1) business day of 30 June 2022.

16.    The process outlined in clauses 14 and 15 will be repeated until a winner is contacted and accepts the Prize (allowing for the day time frames to be adjusted).


Conditions
17.    Entrants and participants in the Competition are responsible for ensuring their familiarity with the Terms and Conditions at the time of participation. The Promoter’s decision not to enforce its rights or any specific restriction (whether communicated to an entrant or not) does not constitute a waiver of those rights, restrictions or of the Terms and Conditions generally.

18.    Participants acknowledge that the Promoter can rely on these Terms and Conditions even if the Promoter only learns of a Participants ineligibility after the Promoter has awarded a prize to the ineligible entrant.

19.    Entries not complying with these Terms and Conditions are ineligible and the Promoter reserves its absolute right to disqualify any entrant from the Competition if any entries do not comply with these Terms and Conditions. 

20.    The Promoter’s (or an associate of the Promoter) decision in relation to any aspect of these Terms and Conditions is final and binding on every person who enters. No correspondence will be entered into. 

21.    A request by an entrant to modify any information provided should be directed to the Promoter. 

22.    The Prize is not transferable or exchangeable nor can it be redeemed for cash. 

23.    If the Prize or any element of the Prize becomes unavailable for any reason beyond the Promoter’s control then a similar prize of equal or greater value will be awarded to the winner in lieu, subject to the approval of the relevant regulatory authorities (if required). Without limiting the foregoing, the Promoter may, at its absolute discretion, substitute cash for any prize (the amount of cash being equal to the prize value specified in these terms and conditions).

24.    The Camplify Credits must be redeemed within 12 months of being supplied by Camplify. The Camplify credit voucher is eligible for up to $150 per day, and the voucher is eligible for bookings of all van types and delivery.

25.    Prize(s) will be delivered electronically and will not be replaced if lost or stolen. All taxes (excluding GST), which may be payable as a consequence of receiving the prize, are the sole responsibility of the winner.  

26.    The winner will be required to enter in their credit card details before any Camplify hire for insurance purposes. 

27.    Subject to van availability, the winner has the option to extend their booking at their own expense. 

28.    Standard https://www.camplify.com.au/terms apply.

29.    Any tax liability arising because of accepting the prize is the winner(s) responsibility.

30.    All prize advertisements depicting or describing the prizes and trade mark references are illustrative rather than depictive and do not imply an associated with the Promoter. The promoter is not associated with Flight Centre.

31.    Entrants consent to the use of their names, likeness or image by the Promoter if they are the winner of the Prize for an unlimited period of time without remuneration. Entrants agree to comply with any reasonable direction of the Promoter in this regard.

32.    If for any reason any aspect of this competition is not capable of running as planned, including by reason of war, terrorism, state of emergency, disaster, infection by computer virus, telephone network failure, bugs, tampering, unauthorized intervention, fraud, technical failures or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the competition, or invalidate any affected entries, subject to the approval of the relevant authorities, if required.

33.    If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions, the Promoter will not be liable for any failure to perform or delay in performing its obligations.

34.    The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant’s identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the competition. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

35.    The Promoter reserves the right to cancel or amend the Competition and these terms and conditions.

36.    Any rude, defamatory, offensive, illegal, incomprehensible, incorrect or incomplete entries or nominations (all of which will be at the absolute discretion of the Promoter), or which breach any law or infringe on third-party rights, including intellectual property rights will be invalid and may be removed by the Promoter. 

37.    Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents), excludes all liability (including negligence), for any personal injury or any loss or damage (including, without limitation, indirect, special or consequential loss or loss of profits), which is suffered or sustained in connection with this competition or accepting or using the Prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law.

38.    By entering this competition, entrants consent to the storage of their personal information on the databases of the Promoter and its related bodies corporate (including, but not limited to, Camplify, Surf Dive ‘n Ski and Billabong) and the Promoter and its related bodies corporate may use this information for future promotional and marketing purposes including contacting entrants via the contact details provided by the entrant. Without limiting the foregoing, Entrants’ personal information provided in connection with this competition will be handled in accordance with the Promoter’s Privacy Statement which can be viewed at https://www.camplify.com.au/terms, https://www.sds.com.au/privacy-policy.html and https://www.billabong.com.au/customer-help/privacy-policy.html. At an entrant’s request, all information provided to the Promoter will be removed from our databases. 

39.    The laws of Queensland, Australia apply to these Terms and Conditions and Participants submit to the exclusive jurisdiction of the courts of Queensland, Australia. 
 

WIN 1 of 3 Otis Carey Surfboards & a $150 Adventure Division voucher

Official Rules
1. Ug Manufacturing Co Pty Ltd ABN 63 005 0 941 of 1 Billabong Place, Burleigh Heads QLD, Australia 4220 Stacey Surfboards Pty Ltd ABN 72 133 198 535 of 5/21 Lundberg Dr, South Murwillumbah NSW 2484 (“Promoter”) is a competition offering the chance to win 1 of 3 Otis Carey Surfboards & a $150 Adventure Division voucher to be used at www.billabong.com.au (“Competition”).

2. By entering and/or participating in the competition, you agree to the following terms and conditions.

3. Instructions, prizes and information on how to enter form part of these Terms and Conditions.

4. All entries must comply with these terms and Conditions to be valid.

Competition Timing
5. The 'WIN 1 of 3 Otis Carey Surfboards & a $150 Adventure Division voucher!' competition begins at 12.01am AEDT on 29 March 2022 and ends at 11.59pm AEDT on 18 May 2022 (“Competition Period”). Time will be determined according to Promoter's timekeeping systems. The timeliness of any action or inaction relating to the competition will be determined in the Promoter's sole discretion. 
Eligibility
6. Entry is open to residents of Australia (excluding ACT) over the age of eighteen (18) years old. Entrants are required to provide personally identifiable information to Promoter. Promoter does not knowingly collect personally identifiable information from persons under the age of 18. Such persons are expressly prohibited from submitting their personally identifiable information to us and any information submitted by such users will not knowingly be used, posted, or retained by us. 

7. Employees of the Promoter and their respective subsidiaries, affiliates, officers, agents and the immediate family members of each are not eligible to participate in the competition. Proof of identity must be furnished upon request.
Entry
8. To enter the Competition, entrants must submit the entry form at https://www.billabong.com.au or via social media (“Entry”). By submitting an Entry, entrants consent to joining Billabong's and Stacey Surfboards marketing mailing list.

9. Each entrant may only submit one entry into the Competition. 
Prize Draw
10. One (1) potential winners will be drawn via a random electronic draw at 1 Billabong Place, Burleigh Heads QLD, Australia 4220 at 11.00am on 24 May 2022 (“Prize Draw Date”) and the Prize will be awarded to the first person drawn following winner validation and verification (“Winner”). 

11. Three (3) Winners win:
• One (1) Otis Carey's Binggal Bulaa Twin Fin Stacey Surfboard valued at AU$1500 each and 
• One (1) $150 Billabong Adventure Division online voucher. 
o Total prize pool valued at up to AU$4,950. ("Prize")

12. Winner will be notified via email within one (1) business day of the draw. The name of the Winner will also be announced on www.billabong.com.au from 25 May 2022 for a period of thirty (30) days. All reasonable efforts will be taken to contact the winner. The Promoter takes no responsibility for unread, undelivered or incorrectly provided email information. 

13. Once the Winner has been verified, the online voucher will be emailed to the Winner. Entrants agree to comply with the Promoter's reasonable instruction/direction to claim the Prize.
Unclaimed prizes
14. If the Winner cannot be contacted and the Prize remains unclaimed at 5.00pm (AEDT) on 7 June 2022, the next person drawn after the Winner on the Prize Draw Date (“Winner 2”) will be deemed the winner. Winner will be deemed to have forfeited the Prize and hence, will have no claim to the Prize.
 
15. Winner 2 will be notified by email within one (1) business day of 7 June 2022.

16. The process outlined in clauses 14 and 15 will be repeated until a winner is contacted and accepts the Prize (allowing for the day time frames to be adjusted).
Conditions
17. Entrants and participants in the Competition are responsible for ensuring their familiarity with the Terms and Conditions at the time of participation. The Promoter's decision not to enforce its rights or any specific restriction (whether communicated to an entrant or not) does not constitute a waiver of those rights, restrictions or of the Terms and Conditions generally.

18. Participants acknowledge that the Promoter can rely on these Terms and Conditions even if the Promoter only learns of a Participants ineligibility after the Promoter has awarded a prize to the inligible entrant.

19. Entries not complying with these Terms and Conditions are inligible and the Promoter reserves its absolute right to disqualify any entrant from the Competition if any entries do not comply with these Terms and Conditions. 

20. The Promoter's (or an associate of the Promoter) decision in relation to any aspect of these Terms and Conditions is final and binding on every person who enters. No correspondence will be entered into. 

21. A request by an entrant to modify any information provided should be directed to the Promoter. 

22. The Prize is not transferable or exchangeable nor can it be redeemed for cash. 

23. If the Prize or any element of the Prize becomes unavailable for any reason beyond the Promoter's control then a similar prize of equal or greater value will be awarded to the winner in lieu, subject to the approval of the relevant regulatory authorities (if required ). Without limiting the foregoing, the Promoter may, at its absolute discretion, substitute cash for any prize (the amount of cash being equal to the prize value specified in these terms and conditions).

24. Any tax liability arising because of accepting the prize is the winner(s) responsibility.

25. All prize advertisements depicting or describing the prizes and trade mark references are illustrative rather than depictive and do not imply an associated with the Promoter.

26. Entrants consent to the use of their names, likeness or image by the Promoter if they are the winner of the Prize for an unlimited period of time without remuneration. Entrants agree to comply with any reasonable direction of the Promoter in this regard.

27. If for any reason any aspect of this competition is not capable of running as planned, including by reason of war, terrorism, state of emergency, disaster, infection by computer virus, telephone network failure, bugs, tampering, unauthorized intervention, fraud , technical failures or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the competition, or invalidate any affected entries, subject to the approval of the relevant authorities, if required.

28. If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and whichs the Promoter from complying with these terms and conditions, the Promoter will not be liable for any failure to perform or delay in performing its obligations.

29. The Promoter reserves the right, at any time, to verify the validity of entries and entrants (including an entrant's identity, age and place of residence) and reserves the right, in its sole discretion, to disqualify any individual who the Promoter has reason to believe has breached any of these Terms and Conditions, tampered with the entry process or engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the competition. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

30. The Promoter reserves the right to cancel or amend the Competition and these terms and conditions.

31. Any rude, defamatory, offensive, illegal, incomprehensible, incorrect or incomplete entries or nominations (all of which will be at the absolute discretion of the Promoter), or which breach any law or infringe on third-party rights, including intellectual property rights will be invalid and may be removed by the Promoter. 

32. Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents), excludes all liability (including negligence), for any personal injury or any loss or damage (including, without limitation, indirect, special or consequential loss or loss of profits), which is suffered or sustained in connection with this competition or accepting or using the Prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law.

33. By entering this competition, entrants consent to the storage of their personal information on the databases of the Promoter and its related bodies corporate and the Promoter and its related corporate bodies may use this information for future promotional and marketing purposes including contacting entrants via the contact details provided by the entrant. Without limiting the foregoing, Entrants' personal information provided in connection with this competition will be handled in accordance with the Promoter's Privacy Statement which can be viewed at https://www.billabong.com.au/customer-help/privacy-policy. html At an entrant's request, all information provided to the Promoter will be removed from our databases. 

34. The laws of Queensland, Australia apply to these terms and conditions and participants submit to the exclusive jurisdiction of the courts of Queensland, Australia. 

Welcome Offer For First Item Bought - 30% Off Promotion*

*Valid online only. 30% off the first item ordered. Apply code at cart. Expires in 30 days. Code cannot be combined with any other offer. Single-use. Excluding products already discounted, customized products, wetsuits, gift cards and non-billabong products. Discount is applied to the highest item in your cart excluding any non-eligible items .*Valid online only. 30% off the first item ordered. Apply code at cart. Expires in 30 days. Code cannot be combined with any other offer. Single-use. Excluding products already discounted, customized products, wetsuits, gift cards and non-billabong products. Discount is applied to the highest item in your cart excluding any non-eligible items .



 

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